kapten mpoPrivacy Policy

This page describes what we collect when you use kapten mpo and how we keep that data protected. Our commitment is to handle your information transparently, securely, and in line with applicable data protection law. We operate across Indonesia and supported jurisdictions, and we process personal data only for purposes you have agreed to or that are necessary to deliver our service.

We at kapten mpo recognise that your privacy matters. Whether you access our platform from Jakarta, Surabaya, Bandung, or elsewhere in a supported region, the same principles apply: we collect only what we need, we do not sell your data to third parties for marketing, and we give you control over your information where the law permits.

What we collect on kapten mpo

We collect payment information when you deposit funds. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers via mobile banking, local payment, online payment, or e-wallet, we record the transaction details—amount, date, and payment method—but we do not store your full card or bank credentials. Our payment processors handle that data on our behalf under strict security agreements.

We also collect behavioural data: which games you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), how long you stay on the platform, your betting patterns, and your interaction with our live-dealer tables and sportsbook markets. We use this data to improve our service, detect unusual account activity, and personalise your experience.

Cookies and similar tracking technologies are used to remember your login session, language preference, and device type. We do not use cookies to track you across other websites.

How we use your data on kapten mpo

Our primary use of your data is to deliver the service you have signed up for: processing deposits and withdrawals, running slot tournaments and live casino sessions, settling bets on football, badminton, MotoGP, and other sports, and providing customer support. We also use your data to comply with legal obligations—tax reporting, anti-money-laundering checks, and fraud prevention.

We may contact you via email or SMS to notify you of account changes, security alerts, or updates to our terms. We do not send marketing emails unless you have opted in. If you wish to unsubscribe from non-essential communications, you can do so from your account settings on kapten mpo at any time.

We analyse aggregated, anonymised data to understand how our platform is used and to improve features. For example, we may track which payment methods are most popular in different regions or which slot games draw the most players during Idul Fitri or Idul Adha, but we do not link this analysis back to individual users.

Third parties and data processors

We work with third-party service providers to run kapten mpo. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), identity-verification vendors (who confirm your KYC documents), and cloud-hosting providers (who store our servers). Each processor has signed a data-processing agreement with us and is bound by confidentiality obligations.

Our servers may sit outside your jurisdiction. Data transfers to other countries are protected by standard contractual clauses or other legal mechanisms recognised under data protection law. We do not share your personal data with third parties for their own marketing purposes.

In rare cases, we may be required by law enforcement or a court order to disclose your data. We will notify you of such requests unless we are legally prohibited from doing so.

Your rights on kapten mpo

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. You can request a copy of the data we hold about you by contacting our support team. If you believe your data is inaccurate, you can ask us to update it. In some regions, you may also have the right to object to certain uses of your data or to request that we stop processing it.

To exercise any of these rights, email us at the contact address listed at the end of this policy. We will respond within a reasonable timeframe, typically within 30 days.

Security and data retention

We use industry-standard encryption (SSL/TLS) to protect data in transit. Your password is hashed and salted before storage, so even our staff cannot see it. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.

We retain your personal data for as long as your account is active and for a period after closure to comply with legal and tax obligations. Transaction records are kept for at least five years. If you request account deletion, we will remove your data subject to legal holds or ongoing investigations.

If we discover a data breach, we will notify affected users and relevant authorities as required by law.

Contact and updates

If you have questions about this privacy policy or how we handle your data on kapten mpo, you can contact our support team via email or through the help section in your account. We review this policy periodically and will notify you of material changes by email or by posting a notice on our platform.

Our services are available only where local law permits. If you are in a jurisdiction where online gaming or sportsbook services are prohibited, we do not offer access to kapten mpo. You are responsible for verifying that your use of our platform complies with your own jurisdiction's law.

This policy was last updated and applies to all users of kapten mpo across supported regions.